What happens when your trial ends
Your data is not deleted when the 14-day trial ends. What you keep, what needs a paid plan, and how already-sent polls behave on the free tier.
On this page
Nothing is deleted when a trial ends. Your polls, your responses, and your keys are all still there. What changes is which actions the workspace can take.
New workspaces get a 14-day trial. If it ends without a paid subscription, the workspace moves to the free tier. This page is about what that actually feels like.
What you keep
| You keep | Detail |
|---|---|
| Signing in | Every admin keeps their login |
| Reading polls and results | Unlocking aggregates, unchanged |
| Creating and editing polls | Up to 3 live polls at a time |
| Sharing by link and QR | Open link, QR asset pack, pulse presets |
| Exports | Of any results you can already read |
| On-device AI summaries | Runs in your browser; not plan-gated |
Decryption happens in your browser with your keys, and the end of a trial does not touch them.
What needs a paid plan
| Feature | On free after trial |
|---|---|
| AI poll authoring (generate, refine, improve) | Not available |
| Bulk distribution (email invitations, Slack sends, access-code batches) | Not available |
| Recurring pulse series | Not available |
| Anonymous two-way replies | Not available |
| Share a slice (manager snapshots) | Not available |
| Folder creation | Not available |
| SSO, verified domains, SIEM, SCIM | Not available |
| More than 3 live polls | Not available |
| Admin seats beyond 1 | Not available |
In the poll builder this shows up as the email and Slack panels being paywalled while everything else, including the open link, the QR asset pack, and publishing, works as before.
Attempting one of these returns a clear upgrade prompt rather than a generic error. Open Admin → Subscription to upgrade; access returns immediately on a successful checkout.
Polls you already sent
A poll that is already live stays live and keeps collecting responses. Recipients who have a link can still respond, and the responses are still encrypted to your keys.
What you lose is the ability to send more invitations in bulk from that poll. If you need to reach additional people while on the free tier, share the respondent link directly.
The free tier's quotas
| Limit | Free |
|---|---|
| Admins | 1 |
| Polls | 3 |
| Folders | 0 |
| Recipients per poll | 50 |
| Access-code recipients per poll | 25 |
The poll cap counts live polls: polls that are open and have not expired or been closed. If your workspace has more than that when the trial ends — say you ran 12 polls during the trial — nothing is deleted. You keep and can read all 12, and you can create a new one as soon as fewer than three of them are still live. Closed and expired polls never count, and neither does the sample poll.
Exempt workspaces
A small number of workspaces are marked exempt by our team, usually long-lived or grandfathered accounts. An exempt workspace has no trial end date and behaves like an entitled workspace, including keeping AI poll authoring at the free-tier caps.
This is why two workspaces both showing "Free" can behave differently: the gate is the workspace's entitlement, not the plan label. Admin → Subscription shows what applies to you.
Related
- Billing, trial, and tier limits — full quota and AI cap tables
- Viewing results — reading aggregates, which free workspaces keep